APQC Training Membership provides your entire organization with unlimited access to APQC’s complete library of self-paced training courses for one full year. These courses span across critical categories such as Process Management, Knowledge Management, and Benchmarking & Improvement, offering a comprehensive curriculum to support professional growth and operational excellence.
Courses available include:
Process and Performance Management
- Process Design Essentials
- Process Management Essentials
- Process Improvement: Identifying and Prioritizing Process Improvement Opportunities
- Master Planning for Innovation
- Process Analysis Techniques
- Designing End-to-End Processes
- Process Frameworks Essentials
- Introduction to Process
Knowledge Management
- Embedding Knowledge in the Flow of Work
- Knowledge Elicitation
- Knowledge Mapping
- Transferring Critical Knowledge
- Introduction to Knowledge Management
- Fundamentals of Content Management
- Managing Change
Benchmarking & Improvement
You’ll also receive access to any newly created and published courses throughout your membership term.
Training membership benefits include:
Unlimited access to a growing catalog of self-paced, expert-developed courses for one year
A shared learning experience across teams and departments to build organization-wide capabilities
Flexibility for learners to explore a wide range of topics at their own pace
Tools and frameworks based on APQC’s proven methodologies and research-backed practices
Opportunities for continuous learning through new course releases and recommendations for additional resources like webinars, learning labs, and certifications
We hope you'll find the APQC Training Membership to be an invaluable resource in advancing your organization’s knowledge and capabilities on the path to operational excellence.
Bundle includes
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Knowledge Management
Transferring Critical Knowledge
CourseToday’s breakneck pace of change contributes to escalating concerns around knowledge transfer. The core of the KM value proposition is to make critical knowledge available when and where it’s needed.
$325
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Knowledge Management
Knowledge Elicitation
CourseThis course provides best practices, techniques, and tools for eliciting, capturing, and beginning the knowledge transfer process. Participants will explore common ways to identify critical knowledge and roles for structured knowledge elicitation.
$325
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Process & Performance Management
Designing End-to-End Processes_
CourseEnd-to-end (E2E) processes are the interconnected flows of work that define how we deliver our products and services. An organized approach to identifying, designing, and managing E2E processes provides visibility and clarity within the organization.
$325
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Process & Performance Management
Process Analysis Techniques_
CourseLearn how to analyze, evaluate, and improve processes using proven techniques. This course covers when and how to apply the right analysis, define requirements, assess resource needs, and design effective future-state processes.
$325
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Process & Performance Management
Master Planning for Innovation
CourseMPI shows you how your organization performs its work, organizes its information assets and manages its critical knowledge, with a focus on identifying, prioritizing, and implementing innovative business capabilities.
$325
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Process & Performance Management
Process Improvement: Identifying and Prioritizing Improvement Opportunities_
CourseOpportunities for improvement come from all directions – new business needs, innovative ideas from leaders and staff, evolving markets and customers, available technology and automation.
$325