Course Description

Updated and Enhanced September 2024


This course will help participants understand how to match their organizations’ knowledge needs with the right capture and transfer approaches. It will include an overview of best practices for critical knowledge transfer and help participants understand needs to support access, refresh, and apply critical knowledge to realize the value.

Participants in this course will learn:

  • The best practice approach for critical knowledge transfer
  • How to focus through strategy
  • How to identify critical knowledge
  • Techniques for knowledge transfer
  • Knowledge transfer drivers and challenges
  • How to use knowledge risk matrix to evaluate competing priorities

Course Credits

As an IACET Accredited Provider, APQC offers .4 CEUs for this course that comply with the ANSI/IACET Continuing Education and Training Standard.