Process Basics
This learning path provides a foundational understanding of the lifecycle of any process and develops the essentials skills and techniques needed to produce an effective and efficient process.
Process Basics
This learning path includes courses on process and process management best practices that work across all sizes and types of organizations. Through this learning path, you will build essential skills and learn techniques that focus on making a process clear, aligned to need, and that enables performance and control of the work.
Here's what you'll learn:
Application of APQC's 7 tenets to daily process workflow
Correlation of process maturity to business performance impact
Comprehension of the relationship between APQC's 7 tenets and their interdependencies to drive business performance results
The importance of foundational BPM knowledge as it relates to other courses
Enroll in this learning track and beging your journey to improving your skills.
53 Lessons
Process Management Essentials
Process management is a structured approach to managing and improving your business processes. It is an organizational capability that requires alignment, structure, responsibility, support and technology enablement.
26 Lessons
Process Framework Essentials
Research shows that process frameworks are an important part of the essential infrastructure for any successful process managed organization. In this course, the structure, principles, and use of frameworks will be studied with real life examples.
50 Lessons
Process Design Essentials
Designing effective processes is not just about creating a flow chart - it is understanding the depth and breadth of a process, what variations are needed, and how the process connects to other work (or processes).
27 Lessons
Process Improvement: Identifying and Prioritizing Improvement Opportunities
Opportunities for improvement come from all directions – new business needs, innovative ideas from leaders and staff, evolving markets and customers, available technology and automation.
44 Lessons
Designing End-to-End Processes
End-to-end (E2E) processes are the interconnected flows of work that define how we deliver our products and services. An organized approach to identifying, designing, and managing E2E processes provides visibility and clarity within the organization.