Knowledge Mapping
Course Type: Self-Paced | Course Level: Beginner
Average Time to Complete: 3.5 to 5 Hours | Credits Earned: 4 CEUs
This course will explain why organizations map knowledge; show critical success factors for making and analyzing maps; and demonstrate how organizations use completed maps to improve strategy and operations.
Participants will build skills in this workshop by:
As an IACET Accredited Provider, APQC offers .4 CEUs for this course that comply with the ANSI/IACET Continuing Education and Training Standard.
KMP-1.1 Introduction video
KMP-1.2 APQC Course Completion Requirements
KMP-1.3 APQC's Knowledge Management Methodology
KMP-1.4 Knowledge Mapping Course Learning Objectives
KMP-2.1 Overview of Knowledge Mapping
KMP-2.2 Overview of Knowledge Mapping - Resources
KMP-2.3 Quiz - Overview of Knowledge Mapping
KMP-3.1 Knowledge Maps and Their Use
KMP-3.2 Types of Knowledge Maps
KMP-3.3 Quiz - Knowledge Maps
KMP-4.1 Critical Knowledge and its Impact
KMP-4.2 Sample Knowledge Mapping Questions
KMP-4.3 Critical Knowledge Resources
KMP-4.4 Quiz - Understanding Critical Knowledge
KMP-5.1 Steps to Create a Knowledge Map
KMP-5.2 Select Focus Area
KMP-5.3 Define the Value
KMP-5.4 Establish the Team
KMP-5.5 Create the Plan
KMP-5.6 Identify the Criteria
KMP-5.7 Complete the Map
KMP-5.8 Conduct Analysis
KMP-5.9 Knowledge Mapping Charter
KMP-5.10 Quiz - Knowledge Flow Mapping Technique and Best Practices
KMP-6.1 Starting the Knowledge Mapping Session
KMP-6.2 Seven Tips for Facilitating a Knowledge Mapping Session
KMP-6.3 Steps to Create a Knowledge Map
KMP-6.4 Knowledge Mapping Spreadsheet Walkthrough
KMP-6.5 Knowledge Map Example
KMP-6.6 Knowledge Mapping Template
KMP-6.7 Quiz - Conducting a Knowledge Mapping Session
KMP-7.1 Analyze, Plan, & Prioritize Improvements
KMP-7.2 Quiz - Analyzing Your Maps for Results
KMP-8.1 Examples of Knowledge Mapping in Use
KMP-8.2 Best Practices From other Organizations
KMP-8.3 Final Quiz - What Great Looks Like
KMP-8.4 APQC Knowledge Mapping Resources
KMP-9.1 Final Wrap-up
KMP - 9.2 Course Evaluation