Course Description

This course will focus on the 10 common impediments to knowledge sharing inside organizations. Participants will learn techniques to systematically identify and mitigate these common knowledge-sharing barriers in the context of their own organizations. Collaborative exercises will help participants understand how these barriers impact employee behaviors and what approaches can be used to improve the movement of knowledge through the organization.

This course will teach participants how to:

  • Discuss common barriers to knowledge sharing
  • Define and recognize cues to those barriers
  • Review tips and techniques for addressing the barriers


As an IACET Accredited Provider, APQC offers .4 CEUs for this course that comply with the ANSI/IACET Continuing Education and Training Standard.

Course Curriculum

  • 1

    Chapter 1 - Welcome & Introduction

    • 1.1 Workshop Learning Outcomes

    • 1.2 APQC Course Completion Requirements

    • 1.3 Course Pre-Read

    • 1.4 Course Handout
  • 2

    Chapter 2 - Session Content & Recording

    • 2.1 Link to Live Session

    • 2.2 Session Recording

    • 2.3 Test Your Learnings
  • 3

    Chapter 3 - Summary & Wrap-Up

    • 3.1 Course Evaluation

    • 3.2 Session Presentation

    • 3.3 Additional Resources