APQC is pleased to offer IACET Continuing Education Units (CEUs). Our accreditation is a demonstration of our commitment to quality adult education and high standards for all of our programs.

"Just in time, just for you! APQC has taken the best of its training curriculum on-line giving you easier access to build skills and knowledge in topics like knowledge management, process management, benchmarking, innovation and other performance building capabilities. Drawing upon more than 40 years of best practices and lessons learned, our subject matter experts are here to help you learn tools and techniques that can be applied to your everyday work."


Aligning Knowledge Management Activities to Business Outcomes

Barbara Fillip, Director of Knowledge Management, Chemonics International

“Being walked through the process with a mix of presentations and relevant activities during this course was better than if I had just accessed the materials on my own.”

Process Design Essentials

Zakareya Alalawi, Head of Information Technology, Social Care & Minors Affairs Foundation

"This course is excellent. I learned so many new techniques to define, scope, analysis, and document a process to meet all stakeholders needs."

Aligning Knowledge Management Activities to Business Outcomes

Nicole Balliette, Sr. Advisor, Catholic Relief Services

“The explanations of the tools/resources from facilitators and concrete example shared by them and other participants was very beneficial.”