Course Description

This course is organized around APQC’s Seven Tenets of Process ManagementSM and characteristics of high-performing, best-practice process-managed organizations. The seven tenets provide a framework for understanding and assessing an organization’s process management capabilities. 

Participants in this course will learn:

  • What the process lifecycle is and how the Seven Tenets of Process Management guide mature process practices
  • How the Seven Tenets work together to build a strong process management approach

Course Credits

As an IACET Accredited Provider, APQC offers .4 CEUs for this course that comply with the ANSI/IACET Continuing Education and Training Standard.

If you are interested in taking this course, but the date/time don't work for you, please contact us at [email protected].


Course Curriculum

  • 1

    Chapter 1 - Welcome & Introduction

    • 1.1 Workshop Learning Outcomes

    • 1.2 APQC Course Completion Requirements

    • 1.3 Case Study Pre-Read
  • 2

    Chapter 2 - Session Content & Recordings

    • 2.1 Link to Live Session

    • 2.2 Session Presentation

    • 2.3 Session Recording

    • 2.4 Testing Your Learnings
  • 3

    Chapter 3 - Summary & Wrap-Up

    • 3.1 Course Evaluation

    • 3.3 Additional Resources