Course Description

This course will focus on the critical elements of community of practice (CoP) design and tips and techniques to help you plan your organization’s CoP strategy. Participants will engage in conversations and activities that address CoP strategy and structure, alignment with stakeholder needs, CoP roles, support, and engagement, and key activities for designing and sustaining CoPs.

This course will teach participants:

  • Best practices for designing a CoP
  • The importance of promoting and sustaining CoP activity
  • Best practices to assess the health and effectiveness of CoPs
  • How to set up a network of knowledge-sharing practitioners

Course Credits

As an IACET Accredited Provider, APQC offers .4 CEUs for this course that comply with the ANSI/IACET Continuing Education and Training Standard.

If you are interested in taking this course, but the date/time don't work for you, please contact us at [email protected].

Course Curriculum

  • 1

    Chapter 1 - Welcome & Introduction

    • 1.1 Workshop Learning Outcomes

    • 1.2 APQC Course Completion Requirements

  • 2

    Chapter 2 - Session Content & Recordings

    • 2.1 Link to Live Session

    • 2.2 Session Recording (Part 1)

    • 2.3 Session Recording (Part 2)

    • 2.4 Test Your Learnings

  • 3

    Chapter 3: Summary & Wrap-Up

    • 3.1 Course Evaluation

    • 3.2 Session Presentation

    • 3.3 Additional Resources


Senior Project Manager

Darcy Lemons

As a member of the Advisory Services team, Darcy Lemons helps APQC clients develop, maintain, and improve knowledge management programs. Depending on the client’s need, Darcy works with organizations to assess capabilities and performance, develop strategies and action plans, drive improvement projects, and conduct training and workshops.