Course Description

This course is organized around APQC’s Seven Tenets of Process ManagementSM and characteristics of high-performing, best-practice process-managed organizations. The seven tenets provide a framework for understanding and assessing an organization’s process management capabilities. 

Participants in this course will learn:

  • What the process lifecycle is and how the Seven Tenets of Process Management guide mature process practices
  • How the Seven Tenets work together to build a strong process management approach

Course Credits

As an IACET Accredited Provider, APQC offers .4 CEUs for this course that comply with the ANSI/IACET Continuing Education and Training Standard.

If you are interested in taking this course, but the date/time don't work for you, please contact us at [email protected].


Course Curriculum

    1. 1.1 Workshop Learning Outcomes

    2. 1.2 APQC Course Completion Requirements

    3. 1.3 Case Study Pre-Read

    1. 2.1 Link to Live Session

    2. 2.2 Session Recording (Part 1)

    3. 2.3 Session Recording (Part 2)

    4. 2.3 Testing Your Learnings

    1. 3.1 Course Evaluation

    2. 3.2 Session Presentation

    3. 3.3 Additional Resources

About this course

  • $425.00
  • 10 lessons
  • 3.5 hours of video content